Ok dostałem wiadomość o to ona :
your support request has been received and is being reviewed by our support staff. Normally you will get a reply within 24 hours but in some cases it might take a bit longer. Should you have solved your problem in the meantime do us a massive favor and let us know by replying to this email. We also kindly ask you not to send this support question to one of our other support channels.
If you like to follow the support ticket online you can do so by clicking: http://aerosoft.zendesk.com/tickets/55748.
Note there is no need at all to use our web based system as we can handle everything via email!
With friendly greetings,
Aerosoft Support Services